Q. How to purchase items on this online site?
To purchase :-
1.Click “Add to cart” button on the product you wish to purchase.
2.Click “Continue Shopping” if you wish to add other products into the cart or click “Checkout” to proceed with your payment for the products you have chosen.
3.You will reach a log-in-page where you will need to log in your account using your Username and Password. If you do not have an account, you will need to register one before you can proceeds with your payment.
4.You need to confirm your shipping address on the “Shipping Address” page and then click “next” button.
5.From here, you need to select your shipping method and then click “next” button.
6.Next you need to choose your payment method and then click “next” button.
7.After performing the above steps, you need to reconfirm your billing details and agree on the terms and conditions.
8.Click “Confirm Order” to complete the order.
Q. What are the payment methods available? www.seers-online.com offers various kind of Payment Methods as shown below :-
1. Credit Card (Visa or Mastercard)
- Via eGHL Payment Gateway
2. Internet Banking
- Via eGHL Payment Gateway
Note: The products you purchased will only be delivered once we have your payment confirmation.
Q. How to change my account personal information and shipping address?
Log into your account and Click on “Account Maintenance”. Edit your account information and Shipping address here.
Q. I forgot my Password for my account.
To retrieve the password
1. Click “Lost Password?” and type in the email that you used to register the account.
2. Click “Submit”.
3. A verification token will be sent to your email. With the token you will be able to create a new password for your account.
Q. Can I cancel an existing order that have been made?
- Yes, only if the order is still in pending status.
- You will need to send an email to us about the cancellation at sales@seers-online.com with the message title “Request to cancel order”.
- Orders that are already shipped out cannot be cancelled.
Q. What is the transaction currency?
All transactions are in Ringgit Malaysia.
Q. How long does delivery usually take?
Delivery usually takes about 3 to 5 working days depending on the service of the courier company.
Q. I still have doubts!
Sorry we are unable to clear your doubts in the F.A.Q section. Please do send us an email at sales@seers-online.com for us to help clear your doubts.
